February 9th, 2010Author: sarip ahmad
There’s a growing trend on the Internet – and it isn’t a happy one for consumers. Instead of an e-mail address the consumer can use, they’re directed to an on-line form that doesn’t reveal the e-mail address. There they can ask a question. And that wouldn’t be so bad if the business answered those inquires, but more and more often they don’t, and the customer goes elsewhere. Read more
